It is possible to edit an article during your event in the case of a price change, category or simply to add or remove it from a point of sale. This is done in 2 steps:

On the back office  

  Cashless System >   Merchants >   Articles > Catalogue

First of all by modifying it directly on the back office. Just like for the configuration, it is possible to edit the articles at any time to adjust the price, VAT or profit center on which the article is available.

  Caution

These changes will not be immediately applied to the terminals. We must follow the second step to ensure that the changes are available on all terminals.

On the terminals    

It will be necessary to synchronize the terminals and update the session of the vendor that is connected. 

To force the new configuration just open the Cashless Sync application and click on "Force synchronization" from the menu   at the top right of the screen.

Once the synchronization is successful it will be necessary to disconnect and reconnect the vendor.

  Info

There is no need to synchronize terminals that are not affected by the changes.

This article includes everything you need to know to create or edit an article.

  Info

If the terminals are connected to an internet network they will automatically synchronize and propose to the vendor to apply the new configuration.

Was this article helpful?
0 out of 0 found this helpful